Thursday, July 17, 2008

ZoneAlarm user-Not able to surf Internet

ZoneAlarm user-Not able to surf Internet

ZoneAlarm user not able to surf / access internet out of sudden, This happen on 9-july-08 , This could be due to your Computer had been updated, Microsoft KB951748. in this incident it affect Window XP and Window 2000 user .Window Vista no affected

The Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite

If you are one of the user for above product, Please try the following, No need try to ping in Command prompt, because it will return Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

1.0 Please Open your ZoneAlarm

2.0 Click on Firewall

3.0 On Internet Zone Security , Adjust from “High to medium “

Please refer following picture below :

For Permanent solution Please Refer to ZoneAlarm

Monday, June 16, 2008

Window Xp Lost Password

I received call from one of my friend, regarding his window xp had been lock, due to too many incorrect password attempt.

So In this condition, normally what you do is format your computer, or you will find some software on internet aand follow the instruction and save the program it in the removable drive and copy some file from your pc and sent back to them and the will respond to you in 2-3 days

I have an alternative way to do it, which is unlock the account in local user policy, this method will work when the computer administrator not set any password


1.0 Restart your computer
2.0 Press F8 to interrupt , and access safe mode
3.0 Login as administrator (not password is require)

4.0 Right click on my computer select manage
5.0 Expend the local user and group
6.0 Highlight user folder
6.0 Right click on the account and select properties
7.0 Untick the disable, if you forget the old password , you can set new want


So now you can restart your computer and try to login with you old password


NOTE This apply for computer, which not set password for administrator

Disk clean-up –hang, compress old file


Disk clean-up –hang, compress old file

When performing disk clean up, my computer hang, I wait for 15 min it still the same, I restart my computer, it end hang up the same,

I try to find more information on Microsoft website, I found a related article which solve my computer problem


What I do is
To work around this problem, follow these steps:
1. Click Start, and then click Run.
2. Type regedit in the Open box, and then press ENTER.
3. Locate, and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches
4. On the File menu, click Export, and then click Desktop, type VolumeCaches in the File name box, and then click Save.

Note This step creates a backup of the VolumeCaches registry key. If you experience any problems after you complete the steps that are listed in this procedure, you can use this backup to restore the VolumeCaches key to its original state. To restore the key, double-click the VolumeCaches.reg file on your desktop, and then click Yes.
5. Expand the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches
6. Delete the Compress old files registry key.
7. Quit Registry Editor
The above 7 step from :: http://support.microsoft.com/?kbid=812248

Saturday, June 14, 2008

Window vista wireless adaptor had been “DISABLE”

Window vista wireless adaptor had been “DISABLE”

On last week I do a few posting, related to window vista wireless connections issue, on this post, I will still continue posting for wireless connection issue - Window vista wireless adaptor had been “DISABLE”


I found out window vista, also user friendly too, window vista has a powerful feature to diagnose problem, when encounter any connection issue

From my experience, when I encounter any wireless network connection problem, my first action is to click on “diagnose why window can’t find any network “, most of the time after I diagnose, window will show the hint or it able to do repairing, in order to connect to network

On this post I already prepare a video on wireless adaptor has been disable, normally adaptor had been disable is due to we accidentally disable it or sometime is due to adaptor having problem will disable by itself, if you frequently getting this my advise, please get consult from your computer vendor

Let enjoy this video







Please feel free to give comment

Friday, June 13, 2008

Window vista command prompt – General Failure

Window vista command prompt showing General Failure

In this post I would like to share with you regarding error message: GENERAL FAILURE, when you try to ping on command prompt, e.g. ping default gateway

e.g. 192.168.1.1 (depend on your default gateway)

Pinging 192.168.1.1 with 32 bytes of data:

General failure.
General failure.
General failure.
General failure.

Ping statistics for 10.10.3.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

When you received the above result, it some short like you network adapter is not working properly , no worry go further step which you can try to ping the loopback address: 127.0.0.1

127.0.0.1 -Loop back address that exists on every computer. For you to test whether you network adaptor is working?

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms ttl="128

Reply from 127.0.0.1: bytes=32 time<1ms ttl="128

Reply from 127.0.0.1: bytes=32 time<1ms ttl="128

Reply from 127.0.0.1: bytes=32 time<1ms ttl="128

Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

If you found that is working (Packets: Sent = 4, Received = 4, Lost = 0) means non-thing wrong with you network adapter.

This could be due to setting on the computer or software that you just install which not compatible

For my past experience, what I do is, I turn off my anti-virus then It work

anti-virus i'm using at the moment is McAfee- firewall

If you are using other anti-virus you also can temporary turn it off / temporary disable it , this is only to isolate whether this is due to anti-virus or not.

Tuesday, June 10, 2008

Remote Desktop- LOGMEIN

Logmein, is a remote desktop software, which enable you to control your computer remotely from Outside [office, hotspots], as long as your PC is online

To use this software is extremely easy, and hassle free, this program not require you to perform any configuration on you router (port forwarding), it is only require you do install a small piece of software on your home pc , is only take you a few minutes

When you are outside, you just need go to logmein.com website, to sign with your email and password , select which computer you would like to remote control

Simple and easy way to you remote desktop

How to secure wireless connection


How to secure wireless connection

How to make your wireless connection MORE secure, is disable broadcast SSID/ Disable AP broadcast, this means, on other pc not able to know / scan your SSID

Yourself also not able to see it, so on your own computer you need to manually add in your wireless setting like your SSID , Network key

For existing connection what you can do is, just tick on “connect even if the network in not broadcasting”

Start >> connect to >> your wireless name>> right click >> properties >> connection tab >> tick on “connect even if the network in not broadcasting”




For new computer you haven’t connect to this network before, you need to connect to wireless manually

Start >> connect to >> set up a connection or network >> manually connect to a wireless network >> feel in network information >> e.g wireless name /SSID, and your network key /security key/ passphrase , please do remember to tick on “connect even if the network in not broadcasting” and click on next … done



How to disable SSID broadcast, below are my router setting UNTICK on enable SSID Broadcast